PRIVACY POLICY
Effective Date: October 10, 2025
Welcome to the Apartment Owners Forum managed by FPA-Indonesia(www.fpa-id.com). We are committed to protecting your privacy and the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information in connection with your use of our website and the educational products/books we offer.
1. Information We Collect
We collect two types of information from our website users and book buyers:
A. Information You Voluntarily Provide
This information is collected when you contact us, interact on social media, or attempt to gain access to the discussion forum:
Identification Data: Your full name, email address, and contact number (e.g., WhatsApp number/Phone number).
Transaction Data: Proof of book purchase (e.g., a screenshot of the transaction from Tokopedia or other e-commerce platforms) used solely for the purpose of verifying access to the Exclusive Discussion Forum.
Communication Data: Information you provide when communicating with us via Instagram Direct Message (DM), email, or other contacts.
B. Information Collected Automatically (Cookies and Logs)
When you access our website, certain information is collected automatically through cookies and other tracking technologies (please also refer to our Cookies Policy):
Technical Information: Your IP address, browser type, operating system, and access time.
Usage Data: Pages you visit on our website, duration of your visit, links you click, and the referring website.
2. Purpose of Information Use
We use the collected information for the following purposes:
Forum Access Verification: To use your proof of transaction to verify your eligibility as a book buyer to gain access to the Exclusive Apartment Owners Discussion Forum.
Analysis and Improvement: To use usage data to understand website traffic, optimize our content (related to property law), and enhance user experience.
Communication and Support: To respond to your inquiries, provide after-sales support, and send information related to the book or the forum.
Legal Compliance: To comply with applicable laws, regulations, legal processes, or valid requests from governmental authorities.
3. Disclosure of Personal Information to Third Parties
We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
We only disclose your information to third parties in the following situations:
Service Providers: We use third-party services such as Google Analytics (for analyzing our website traffic) and E-commerce Service Providers (e.g., Tokopedia) to process purchases. These third parties only have access to your personal information as necessary to perform their tasks and are obligated to keep the information confidential.
Legal Obligation: If required by applicable law, regulation, or legal process.
4. Data Security
We take reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Verification data stored by us is encrypted and access is limited solely to authorized personnel.
5. Links to Other Sites
Our website may contain links to external sites, including e-commerce platforms (Tokopedia) and social media (Instagram). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
6. User Rights
You have the right to:
Access: Request a copy of the personal data we hold about you.
Rectify: Request that we correct any inaccurate personal data about you.
Erase: Request that we delete your personal data from our records (subject to our legal retention obligations).
To exercise these rights, please contact us via the contact details below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The "Effective Date" at the top of the policy will reflect when the latest changes were made. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us via:
Entity Name: FPA-Indonesia / Apartment Owners Forum
Email: info@fpa-id.com
Website Address: www.fpa-id.com
